Submit a request
Chargebar Help Centre
Warranty and Claims
SUBMIT A RETURN/WARRANTY CLAIM
Chargebar's Returns/Refunds Policy
I'm not happy with my Chargebar? What can I do?
I received the wrong item, how can I return it and have the correct one sent?
My Chargebar is Not Working
Chargebar's Warranty Policy
See all 9 articles
MUST READ FOR ALL BROKEN CABLES
I'm getting a message that says "Chargebar has stopped", what do I do?
The cable isn't charging when I test it, what is happening?
My Chargesafe isn't taking payments, what should I do?
A customer has forgotten their PIN and can't retrieve their device, what do I do?
How do customers use our Chargesafe?
Installing your Chargesafe
Do you ship overseas?
Can we have Chargesafes delivered to multiple locations?
Does Chargebar offer free delivery?
How do I follow up my order?
How does the artwork process work?
Will my artwork be installed on my Chargesafe?
Does Chargebar offer graphic design services?
How is the Charging Speed Calculated?
Is it free-to-use or pay-to-use?
How big is the Chargesafe?
Is a freestanding version available?
How many phones can be charged at once?